Thank you for shopping at If you are not entirely satisfied with your purchase, we are here to help you.

We are originally situated in UAE and we ships the items into the local delivery address and also for the GCC countries.

Note: ELECTRONIC products can only be shipped within UAE and Gulf Countries only.

Once you placed your order, we will be able to ship the same within 7 working days. Order above AED 249 are eligible for free shipping and AED 10 delivery charges will be applicable if the order value is below AED 249.Deliveries are done from Saturday to Thursday between 9.00am and 8.00pm.We always deliver on time but sometimes delays are inevitable and we will inform you beforehand.

Shipping to other GCC countries

Our courier partners for shipping are DHL, FedEx, UPS and Empost. Once the order is processed, most of the items are dispatched from our warehouse on the same day/next day based on the stock availability. So we can expect to be deliver the purchased item by within 7 to 10 working days from the date of payment, the above shipping partner's condition is also be considered.

Shipping address details

While placing an order, customers have to put accurate address to ensure the delivery on time. It is advisable that you have to be present to accept the delivery of your order and the goods are delivered to the premises you specified in your order.

If you change the delivery address once the goods have been dispatched to you, we reserve the right to pass on an extra charges made by our carriers for redirecting your delivery. Delivery times may also change and this will be notified to you beforehand.

Customers have to sign for the goods upon delivery. No claim for damaged goods will be accepted once delivered and signed for.

The following forms of ID are accepted:
• Original & Valid National ID
• Original & Valid Driving License
• Original passport (profile and visa page)

In addition, if either "Credit Card on Delivery", or "Credit Card Online" are selected as the payment methods then the details on the photo ID should exactly match that of the credit card used to make the purchase.

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